Vortek Hockey
Contact Vortek
For ORDERING information please call (908) 418-6305 or e-mail sales@vortekhockey.net.
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Return Policy
- Products are not eligible for return after any game or practice use.
- All items should be thoroughly examined upon receipt and before any use.
- Custom items (modifications) are not eligible for return unless a manufacturing issue exists.
- Custom Items accepted for return due to above are eligible for a credit only.
- Authorization for any returns must be received, in writing, from Vortek Hockey before any return will be accepted.
- The Customer is responsible for any and all shipping costs, taxes, tariffs, duties and/or brokerage fees that may apply.
- Refunds, on In-Stock Items only, will be processed after receipt, examination and acceptance at the factory.
Warranty Information
- All Vortek Hockey products carry a one (1) year limited warranty against manufacturer's defects.
- Defects related to manufacturing will be repaired or replaced at the discretion of Vortek Hockey.
- Normal wear and tear are not covered under the standard warranty.
- Inspection of equipment to determine the correct course of action will be done at the Vortek Hockey factory.
- Authorization for any warranty examination must be received, in writing, from Vortek Hockey before any shipment will be accepted at the factory.
- Contact information must be provided so that Vortek Hockey is able to communicate status in a timely manner.
- The Customer is responsible for any and all shipping costs, taxes, tariffs, duties and/or brokerage fees that may apply.
Copyright © 2006-2007 Vortek Hockey. All rights reserved.